Prices are including VAT.
Excluding the materialcosts and any urgent delivery costs
Cut- and/or Engraving time
We import a received drawing into our laser software. Here we can set the speed at which the laser should cut or engrave. The cutting and engraving speeds depend on the material type and thickness.
The laser software then displays the time required to complete the drawing. Based on this time, we prepare a quotation and sne dit back to your mail. After agreement we will cut.
To prepare the quotation as smoothly as possible, we would like to receive the drawings as explained on the instruction page.
After approval of the quotation, we make the order within 2 to 5 working days. The delivery time depends on the size of the order and the occupation of the machines.
Delivery time – Urgent order
We can deliver urgent jobs within 1 to 2 working days depending on the size of the order and our stock. For urgent jobs, an additional 30% is charged on the cutting costs.
If the order has to be sent, we charge the following shipping costs within the Netherlands:
- Mailbox package: € 3,95 (up to 1 kg)
- Normal package: € 6,95 (up to 20 kg and dimensions of 900 x 600 mm)
- Large package: € 13,95 (up to 30 kg and dimensions of 1200 x 900 mm)
At Luxigo you (almost) always pay afterwards. The order will be cut and/or engraved first. Afterwards an e-mail will be sent with the invoice and the track and trace code upon shipment or the possible times to pick it up.
If an order is sent, the invoice can be paid by means of a bank transfer. The payment details can be found on the invoice. Mention the invoice number in the comments.
If an order is picked up, the payment can be made by bank transfer, pin or cash. If you want to pay in cash, take the amount as appropriate as possible.
Only in the case of very large orders, a payment is sometimes requested in advance.